Terms of service

Terms of Service

Last updated: 22 August 2026

These Terms of Service (“Terms”) govern your use of the online store operated by DOMUS CONSULTING LTD and your purchase of products through our website.

By accessing our website, placing an order or using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website.

1. About Us

DOMUS CONSULTING LTD
Company Number: 14829220

Registered Office:
118–122 College Road
Harrow
United Kingdom
HA1 1BQ

Email: rodrigodocr1@gmail.com
Telephone: 020 7930 9441

DOMUS CONSULTING LTD is a private company limited by shares incorporated in England and Wales. The company information above is based on the company incorporation document provided for this store.

2. Use of Our Website

You may use our website only for lawful purposes.

You agree not to:

Use the website for fraudulent or unlawful activities
Attempt to gain unauthorised access to our systems
Interfere with the operation or security of the website
Introduce malicious software or harmful code
Copy or commercially exploit website content without permission
Use automated systems in a way that could interfere with the website
Provide false or misleading information when placing an order

We reserve the right to restrict access to the website where we reasonably believe these Terms have been breached or unlawful or abusive activity has occurred.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices and other information displayed on our website are accurate and up to date.

However, colours and visual appearance may vary depending on your device or screen settings.

We reserve the right to correct errors, inaccuracies or omissions and to update product information when necessary.

Nothing in this section affects your statutory consumer rights.

4. Product Availability

All products are subject to availability.

We may limit quantities or decline an order where reasonably necessary, including where there is a stock error, pricing error, payment issue or suspected fraudulent activity.

If we are unable to fulfil an order that you have already paid for, we will provide an appropriate refund in accordance with applicable law.

5. Prices

Prices are displayed in the currency indicated on our website or at checkout.

Where applicable, taxes and mandatory charges will be presented as required by law.

We take reasonable care to ensure that prices are accurate. If a significant pricing error occurs, we may contact you before fulfilling the order.

If the order cannot be fulfilled at the corrected price, you may cancel the order and receive a refund of any amount already paid.

6. Orders and Contract Formation

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an acknowledgement confirming that we have received your order.

Receipt of an order acknowledgement does not necessarily mean that your order has been accepted.

A contract for the sale of goods will generally be formed when we accept your order and confirm that the products will be dispatched, subject to applicable law.

We may decline or cancel an order where reasonably necessary, including because of stock errors, pricing errors, payment problems or suspected fraud.

If we cancel an order after payment has been taken, we will refund the amount paid.

7. Payment

Payment must be completed using one of the payment methods made available at checkout.

You confirm that you are authorised to use the payment method provided.

Payment information may be processed by third-party payment providers. We do not generally store complete payment card details on our own systems.

8. Delivery

Delivery information, including applicable delivery charges and estimated delivery times, will be provided during checkout or through the relevant shipping information on our website.

Delivery estimates are not guaranteed unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including courier delays, public holidays, severe weather, customs procedures or transport disruptions.

For further information, please refer to our Shipping Policy.

9. Returns, Refunds and Cancellations

Our Returns & Refund Policy forms part of these Terms.

Where applicable, UK consumers purchasing goods online may have a statutory right to cancel an order within 14 days of receiving the goods, subject to legal exceptions.

You may also have additional statutory rights where goods are faulty, damaged, misdescribed or otherwise do not conform to the contract.

Nothing in these Terms limits those rights.

10. Faulty, Damaged or Incorrect Products

If you receive a product that is faulty, damaged, defective or materially different from what you ordered, please contact:

rodrigodocr1@gmail.com

We may request photographs or other information to help assess the issue.

Depending on the circumstances and your legal rights, an appropriate remedy may include repair, replacement or refund.

11. Intellectual Property

Unless otherwise stated, website content, including text, graphics, logos, photographs, product descriptions, designs and other materials, is owned by or licensed to DOMUS CONSULTING LTD.

You must not reproduce, distribute, modify, republish or commercially exploit our website content without prior written permission, except where permitted by law.

12. User Content

If you submit reviews, comments, photographs or other content to us, you must ensure that you have the necessary rights to submit that content.

User content must not:

Infringe another person's rights
Contain unlawful, defamatory or misleading material
Contain malicious software
Infringe intellectual property rights
Contain unlawful or abusive content

By submitting content to us, you grant DOMUS CONSULTING LTD a non-exclusive, worldwide, royalty-free licence to use, reproduce and display that content for legitimate business purposes, subject to applicable law.

We reserve the right to remove content that we reasonably believe violates these Terms or applicable law.

13. Third-Party Services

Our website may use third-party services, including payment providers, delivery companies, technology providers, analytics services and other service providers.

Third-party services may have their own terms and privacy policies.

We are not responsible for the independent policies or practices of third-party services except where applicable law provides otherwise.

14. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that it will always be uninterrupted, error-free or available.

We may temporarily suspend or modify parts of the website for maintenance, security, technical or operational reasons.

15. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

Subject to the above, DOMUS CONSULTING LTD will not be responsible for losses that are not reasonably foreseeable or that arise outside the scope of the contractual relationship, to the extent permitted by law.

Nothing in these Terms affects your statutory consumer rights.

16. Events Beyond Our Reasonable Control

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, transport disruption, strikes, government action, war, civil unrest, widespread technical failures or other unforeseen events.

Where such an event affects your order, we will take reasonable steps to minimise the impact and keep you informed where appropriate.

17. Privacy

Our collection and use of personal information is governed by our Privacy Policy.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes to our website, services, business practices or legal requirements.

The latest version will be published on our website with the relevant “Last updated” date.

Changes will not affect rights you have already acquired where doing so would be unlawful.

19. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales, except where mandatory consumer protection laws provide otherwise.

If you are a consumer, you may also benefit from mandatory protections available under the laws applicable to you.

Nothing in these Terms prevents you from exercising any statutory rights available to you.

20. Contact Us

For questions regarding these Terms, your order or our services, please contact:

DOMUS CONSULTING LTD
Company Number: 14829220
Email: rodrigodocr1@gmail.com
Telephone: 020 7930 9441